Last updated: August 30, 2026
Privitals (“Privitals,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through privitals.com, how we use it, and the choices you have.
1. Information We Collect
Through our website, we collect the information you provide directly, such as your name, email address, shipping address, and payment details when you place an order. This site does not collect or store your medical history, symptoms, or other protected health information (“PHI”).
Clinical intake, medical questionnaires, and provider evaluations take place entirely on our clinical partner’s secure, HIPAA-compliant platform (Qualiphy), not on privitals.com. Any PHI you provide during your visit is governed by Qualiphy’s own privacy practices and applicable HIPAA protections.
2. How We Use Information
- To process and fulfill your order
- To communicate with you about your order or account
- To provide customer support
- To improve our website and services
- To comply with legal obligations
3. Sharing of Information
We share information with service providers who help us operate our business, including payment processors, our clinical partner (Qualiphy) for evaluation and prescription fulfillment, and licensed pharmacies that ship your order. We do not sell your personal information.
4. Cookies and Analytics
We use cookies and similar technologies to operate our site and understand how visitors use it. You can control cookies through your browser settings. We do not use tracking pixels on pages involving medical intake.
5. Data Security
We use commercially reasonable safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your state of residence, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us using the information below.
7. Children’s Privacy
Our services are intended for adults 18 years of age and older. We do not knowingly collect information from anyone under 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.
9. Contact Us
If you have questions about this Privacy Policy, contact us at support@privitals.com.
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